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Customer Experience Survey

A survey of HMRC's customers experience. Updated: quarterly.

Customs 2013 EU initiative data

Data on Customs 2013 initiative requested by EU. Updated: quarterly / annually.

HMRC Customer Experience Scores

Data on HMRC's Customer Experience Scores, measuring the customer experience that the tax system is simple and even-handed. See the "full description" link below to go to the page on the HMRC...

HM Revenue & Customs Receipts

Provides monthly and annual historical records on all HMRC Tax & NIC receipts, and Tax Credit payments. Previously listed under 'Revenue-based Taxes and Benefits: Tax receipts and...

Customs 2013 EU initiative data

Data on Customs 2013 initiative requested by EU. Updated: quarterly / annually.

Customer Preference

Details of individuals and organisations who have registered with preference services to remove them from mailing lists and cold calls. Consists of 3 separate lists, PPS, CPS and TPS.

HM Revenue & Customs officials' meetings with tobacco stakeholders

Details of HMRC officials' meetings with tobacco stakeholders.

Customs and Excise Management Act Section 164 (CEMA)

Details of people searches made under Customs and Excise Management Act Section 164 (CEMA). Updated: quarterly.

Spend over £25,000 in HM Revenue & Customs

The spreadsheets below set out monthly details of HMRC’s and Revenue and Customs Digital Technology Services Limited (RCDTS) spending with suppliers covering transactions over £25,000. A list of...

Customs Handling of Import and Export Freight (CHIEF) declarations database

The Customs Handling of Import and Export Freight (CHIEF) system records the movement of goods by land, air and sea. It allows importers, exporters and freight forwarders to complete customs...

HM Revenue & Customs Permanent Secretaries' Meetings With External Organisations

Information on meetings between HMRC's Permanent Secretaries and external organisations. HMRC publishes details of Permanent Secretaries meetings with external organisations, on a quarterly...

Electronic purchasing card solution use - HM Revenue & Customs

HMRC publishes details of all spending over £500 using an electronic purchasing card solution (ePCS) on a monthly basis. The ePCS has replaced the government procurement card (GPC). Note: In...

HM Revenue & Customs Board Members' Hospitality Received

HM Revenue & Customs (HMRC) information about hospitality received by HMRC senior managers. HMRC releases information about hospitality received by board members quarterly. The...

HM Revenue & Customs Board Members' Business Expenses

Information on business expenses incurred by HMRC's Board members. HMRC publishes information about business expenses incurred by HMRC Board Members, on a quarterly basis.

HM Revenue and Customs real time data page for energy consumption

Real time energy consumption data for the HM Revenue and Customs headquarter building. 100 Parliament Street, Whitehall.

Customs Handling of Import and Export Freight (CHIEF) declarations database

The Customs Handling of Import and Export Freight (CHIEF) system records the movement of goods by land, air and sea. It allows importers, exporters and freight forwarders to complete customs...

Customer complaints

A record of all complaints made over a 12 month period.

Customer satisfaction

When a customer receives a Consular service they are invited to complete a Customer Satisfaction survey. This asks them which Post they received the service from, what sort of service they received...

Customer Contact Details

A list of all Land Registry customers with contact details including name, address, telephone numbers, email addresses and a record of customer communications.

Customer Data Management System

Customer names, addresses, services delivered, interactions etc.