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- Published by:
- Ofcom
- Last updated:
- 08 October 2020
These files present complaints recorded by Ofcom against the largest telecoms and pay-TV providers. Since May 2015 we have released these quarterly datasets in csv format.
This information is...
- Published by:
- Ofcom
- Last updated:
- 08 October 2020
These datasets apply to Ofcom's annual publication, the Media Nations Report.
- Published by:
- Ofcom
- Last updated:
- 08 October 2020
The Ofcom Communications Market Report has been published every year since 2004. It is now an interactive data portal, which allows users to interrogate data collected from industry by Ofcom, data...
- Published by:
- Ofcom
- Last updated:
- 08 October 2020
This quarterly dataset for the UK fixed-line and mobile telecommunication markets contains data for aggregated call revenues, mobile phone and landline connections, call volumes, message volumes...
- Published by:
- Ofcom
- Last updated:
- 08 October 2020
Data on the performance of UK residential fixed-line broadband services. These data show the actual broadband speeds received by a sample of consumers who have had speed monitoring equipment...
- Published by:
- Ofcom
- Last updated:
- 08 October 2020
Data collected from a face-to-face survey of UK consumers about their concerns, issues or problems in the communications market, specifically with regard to nuisance calls. We are considering...
- Published by:
- Ofcom
- Last updated:
- 08 October 2020
Ohe aim of this series of reports is to inform an understanding of news consumption across the UK, and within each UK nation.
The findings are published as part of our range of market research...
- Published by:
- Ofcom
- Last updated:
- 08 October 2020
The Technology Tracker started in 2004. This research measures awareness, access, use of and attitudes towards fixed and mobile telecoms, internet, multi-channel TV, and radio, among UK adults...
- Published by:
- Ofcom
- Last updated:
- 08 October 2020
Data collected from annual research on UK consumers about the postal service. Provides data on residential consumers’ use of post, including quantities of letters and parcels sent and received, and...
- Published by:
- Ofcom
- Last updated:
- 08 October 2020
Data collected from a survey of UK businesses about the postal service. The postal tracking survey is conducted each year and provides data on use of postal services, in terms of volumes of post...
- Published by:
- Ofcom
- Last updated:
- 08 October 2020
Comparing the quality of customer service. Based on Ofcom's annual research into customer satisfaction. Includes Reasons to Complain data and Complaints Handling data.
- Published by:
- Ofcom
- Last updated:
- 10 February 2020
Number of commercial radio services broadcasting, commercial radio revenues, and community radio revenues and expenses
- Published by:
- Ofcom
- Last updated:
- 10 February 2020
Number of community radio stations and commercial radio revenues and expenses
- Published by:
- Ofcom
- Last updated:
- 05 February 2020
The BBC performance tracker provides Ofcom with an evidence base to assess audience opinions on the BBC’s performance against its delivery of four public purposes.
- Published by:
- Ofcom
- Last updated:
- 05 February 2020
This report looks at pricing trends for residential phone, broadband and TV services in the UK. It examines the prices of standalone and bundled services and what consumers spend on them.
It...
- Published by:
- Ofcom
- Last updated:
- 05 February 2020
Data collected from face-to-face research with UK adults about switching between service provider in the communications market
- Published by:
- Ofcom
- Last updated:
- 05 February 2020
The public service broadcasting tracking research survey covers UK adults' attitudes towards public service broadcasting on television, their satisfaction with PSB provision, and the importance to...
- Published by:
- Ofcom
- Last updated:
- 05 February 2020
Annual report on children's media literacy in the UK. This report provides detailed evidence on media use, attitudes and understanding among children and young people aged 5-15, as well as detailed...
- Published by:
- Ofcom
- Last updated:
- 05 February 2020
UK postal market volumes and revenues, covering letters and parcels. The data are sourced from information requests made by Ofcom under its statutory powers, information provided by Royal Mail as...
- Published by:
- Ofcom
- Last updated:
- 05 February 2020
The cross-platform media tracker, formerly called the media tracker, provides information on UK adults’ attitudes and opinions towards television and radio broadcasting, and related areas such as...