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Post: residential tracker

Data collected from annual research on UK consumers about the postal service. Provides data on residential consumers’ use of post, including quantities of letters and parcels sent and received, and...

Adults' media use and attitudes

The Adults' Media Use and Attitudes report is published as part of Ofcom's media literacy duties. It provides data on adults' media use and attitudes across TV, radio, games, mobile and the...

Media Tracker

The cross-platform media tracker, formerly called the media tracker, provides information on UK adults’ attitudes and opinions towards television and radio broadcasting, and related areas such as...

Consumer Concerns Survey

Data collected from a face-to-face survey of UK consumers about their concerns, issues or problems in the communications market, specifically with regard to nuisance calls

TV access services

TV access services Data on the extent to which broadcast television channels and on-demand programme services (“ODPS”) carried subtitles, audio description and/or signing (collectively, “access...

Technical parameters for broadcast radio transmitters

The following information comprises details of the technical parameters of all analogue VHF, MF, and DAB transmitters (including services on multiplexes) currently on-air. In-use parameters are...

UK home broadband performance

Data on the performance of UK residential fixed-line broadband services. These data show the actual broadband speeds received by a sample of consumers who have had speed monitoring equipment...

Postal volumes and revenues

UK postal market volumes and revenues, covering letters and parcels. The data are sourced from information requests made by Ofcom under its statutory powers, information provided by Royal Mail as...

Telecommunications market data tables

This quarterly dataset for the UK fixed-line and mobile telecommunication markets contains data for aggregated call revenues, mobile phone and landline connections, call volumes, message volumes...

Telecoms and pay-TV complaints data

These files present complaints recorded by Ofcom against the largest telecoms and pay-TV providers. Since May 2015 we have released these quarterly datasets in csv format. This information is...

The Communications Market Report

The Ofcom Communications Market Report has been published every year since 2004. The report contains statistics and analysis of the UK communications sector and is a reference for industry,...

Children's media literacy report

Annual report on children's media literacy in the UK. This report provides detailed evidence on media use, attitudes and understanding among children and young people aged 5-15, as well as detailed...

News consumption in the UK

Ofcom is currently in the process of reviewing the News Survey in order to ensure that it remains fit for purpose. This means that there may be differences to the next survey including different...

Technology Tracker

The Technology Tracker started in 2004. This research measures awareness, access, use of and attitudes towards fixed and mobile telecoms, internet, multi-channel TV, and radio, among UK adults...

Ofcom Connected Nations (previously called Infrastructure Report) - UK internet speeds and coverage: broadband, wifi and mobile

Ofcom's annual reports on the UK’s fixed broadband coverage, mobile and wifi network coverage, digital television, digital radio and internet infrastructure. Please see our terms of use for our...

Quality of customer service

Quality of customer service. Based of Ofcom's annual research into customer satisfaction.

Public Service Broadcasting Tracker

The public service broadcasting tracking research survey covers UK adults' attitudes towards public service broadcasting on television, their satisfaction with PSB provision, and the importance to...

Post: business tracking survey

Data collected from a survey of UK businesses about the postal service. The postal tracking survey is conducted each year and provides data on use of postal services, in terms of volumes of post...

The International Communications Market Report

This annual report provides comparative international data on the communications sector. The aim of the report is to benchmark the UK communications sector against a range of comparator countries...

Switching tracker

Data collected from face-to-face research with UK adults about switching between service provider in the communications market