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Customer Feedback Handler

Database to record customer feedback. The database records details of customers who have contacted DWP with compliments, complaints and suggestions. The system records Name, National Insurance...

Pension Credit

Pension Credit Database containing details of customers claiming Pension Credit which is an income related benefit for customers of pensionable age. This information includes Name, National...

Vaccine Damage Payments

Vaccine Damage Payment is a one-off payment made to severely disabled customers who qualify because their disability has been cause by vaccine damage. The information recorded includes Name,...

Exportability Database

Database recording details of claims for Carers Allowance for people moving or living abroad to an EU country, arriving from an EU country or in receipt of a pension from an EU country. The...

Personal Independence Payment

Personal Independence Payment was introduced in April 2013 and has started to replace Disability Living Allowance for disabled people aged 16 to 64. The information recorded includes Name, National...

Disability Living Allowance

Disability Living Allowance is paid to qualifying customers who become disabled before the age of 65. Data is produced on a monthly basis and contains individual level information. The data...

Tax arrangements of DWP public sector appointees

Details as at 31st January 2012, of individuals engaged without income tax and employer and employee National Insurance Contributions being deducted by the Department, relevant agency or Non...

Deletions Database

Customer level data - this is a list of cases (customer names and National Insurance Numbers) that have been deleted due to exceptions with in the Debt Manager process. Location: GB wide data Time...

Labour Market System

The Labour Market System is an IT system used by DWP to support getting people into work, whether they are in receipt of benefit or not. The database contains personal details such as National...

Universal Credit

Universal Credit is a benefit that has started to replace six existing benefits. This database contains details of customers claiming Universal Credit through Pathfinder sites. The information...

Attendance Allowance

Attendance Allowance (AA) is payable to people over the age of 65 who are so severely disabled, physically or mentally, that they need a great deal of help with personal care or supervision. AA...

Job Seekers Allowance data

Jobseekers Allowance (JSA) is a benefit paid to people who are over 18 and who are able and available for work. This database contains individual level data of all JSA customers, including...

Carers Allowance

Carers Allowance Database containing details of customers claiming Carers Allowance which is a non-contributory benefit for people aged 16 and over who look after a severely disabled person for at...

Dual Running Main Spreadsheet

Customer level details of customer refund information for Central Payment System and Local Payment System Location: GB wide data Time Period: Majority of data held for 14 months Update Frequency:...

Income Support

Income Support (IS) is a means tested benefit payable for people under Pension Credit age, working less than 16 hours per week, have no or little income and no more than £16000 in savings. The data...

Tell Us Once

Tell Us Once is a service which allows people to report a birth or death to most government organisations in one go. The Tell Us Once Database records details of the life event and the information...

Second Tier Pension Provision

Second Tier Pension Provision provides the latest estimates on contracted out pension scheme and SERPS/S2P membership since the introduction of contracted out schemes in 1978/79 published by the...

Respond - Child Support Agency Complaints Database

Database containing details of clients who have made formal complaints against the Child Support Agency. Information recorded includes: Database containing details of clients who have made formal...

Disability Services Customer System (Access to work)

Disability Services Customer System. Database of Access to Work applications. Access to Work is a Government programme to support disabled people in work whose health or disability affects the way...

Central Payment System Reports

Customer level details of payment rejection reports generated by the departments main system payment system, Central Payment System. Location: GB and Northern Ireland Time Period: Records held for...