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Staff Engagement

Survey of employee engagement levels. Updated: quarterly.

Large Business Strategy (LBS) Core System - Risk management system

LBS risk management system. Updated: monthly.

HMRC Risk and Intelligence Service / Local Compliance National Delivery Schedule

No. of cases required compared to the no. issued. Updated: monthly.

IT Unavailability

The time that information systems are unavailable. Updated: monthly.

Reputation reports

Reports on HMRC reputation. Updated: half yearly.

Tax Compliance Checks

Verification that suppliers are tax compliant. Updated: annually.

Staff permanent promotions

Details of staff permanently promoted. Updated: annually.

Post Accuracy

Accuracy measures for HMRC post. Updated: monthly.

Customer Experience Survey

A survey of HMRC's customers experience. Updated: quarterly.

IT Unavailability

The time that information systems are unavailable. Updated: monthly.

Post Accuracy

Accuracy measures for HMRC post. Updated: monthly.

Estates Payments applications for Payment

Invoices for Estates related work. Updated: daily.

Staff performance mark reports

Performance marks for staff in the department. Updated: annually.

Staff temporary promotions

Details of staff on temporary promotion. Updated: annually.

Tax Compliance Checks

Verification that suppliers are tax compliant. Updated: annually.

Complaints

Formal complaints made to HMRC. Updated: monthly.

Bankers' Automated Clearing Services (BACS) Payroll Journals

Monthly HR journal payments. Updated: monthly.

Reputation reports

Reports on HMRC reputation. Updated: half yearly.

Gambling Accounting Centre data (GAC)

Betting, gaming and lottery duties returns. Updated: monthly.

Businesses Admin Burden

The cost to business of complying with HMRC requirements. Updated: monthly.