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Monthly Consumer Credit Grantors Survey

The monthly credit grantors survey was set up to provide data to the Bank of England in July 1978 following a benchmark survey in 1976.

Consumer Concerns: Experience of nuisance calls

Data collected from a face-to-face survey of UK consumers about their concerns, issues or problems in the communications market, specifically with regard to nuisance calls. We are considering...

Work Programme for Consumer Price Statistics

This article provides an update on the work programme for consumer price statistics, including key priorities and other projects which form part of the ongoing development of the...

Biannual Public Attitudes Tracker survey

The FSA conducts a tracking survey with consumers, in order to monitor changes in consumer attitudes towards the Agency and food-related issues. The survey covers four main areas: Awareness of the...

FCA: Comparison of banking providers’ fraud controls

Reducing fraud is a priority for the FCA. We have published information about banks’ fraud controls. It is intended to enable consumers and consumer groups to compare how banks protect their...

Users and uses of consumer price inflation statistics

Consumer price inflation statistics are important indicators of how the UK economy is performing. They are used in many ways by individuals, government, businesses and academics. Inflation...

Modelling a Back Series for the Consumer Price Index

The release includes an article which presents a method used to estimate a CPI series back to 1950. In addition the estimated series are provided at the all-items and two-digit CPI levels. Source...

FCA: Consumer investments data review 2021

The FCA summarises its work to tackle consumer harm in the investment market, between 1 April 2020 and 31 March 2021. The FCA's 2021/22 Business Plan sets out its consumer priorities for the...

FCA: Consumer investments data review 2020

A summary of the FCA's work to tackle consumer harm in the investment market, between 1 January and 31 October 2020. Most of the consumer investment market meets the goals of retail investors....

Fipronil in Eggs

Fipronil is unauthorised for use in food-producing animals, we have acted with urgency to ensure that consumers are protected. Some of the products made from these eggs will have had a short shelf...

Food and You - Wave Five

Research from wave five of the biennial Food and You consumer survey.

Product Recalls and Withdrawals

If there is a problem with a food product that means it should not be sold, then it might be 'withdrawn' (taken off the shelves) or 'recalled' (when customers are asked to return the product). The...

Personal consumer debt - County Court Judgements (CCJs)

Information on the total amount of debt has been complemented by details on the overall number of County Court Judgments (CCJs) together with supplementary breakdowns by amount. Source: Registry...

Introducing the new CPIH measure of Consumer Price Inflation

This article describes CPIH - the new, additional measure of Consumer Price Inflation including owner occupiers' housing costs (OOH). The rental equivalence approach is used to measure OOH. The...

Consumer Prices Inflation Basket of Goods and Services 2014

The 'shopping basket' of items making up the suite of consumer price inflation indices (CPI, CPIH, RPIJ & RPI) are reviewed every year. Some items are taken out of the basket, some are brought...

Introducing the new RPIJ measure of Consumer Price Inflation

This article describes the new RPIJ measure of Consumer Price Inflation. RPIJ is a Retail Prices Index (RPI) based measure that will use a geometric (Jevons) formula in place of one type of...

Other regular and ad hoc consumer and business surveys

VisitEngland publish results from its ongoing programme of market research whenever these are felt to be relevant to the wider tourism industry. Most of these surveys are published at...

CONNECT

Connect is an IT tool which enables HMRC to identify potential tax fraud and broader criminal networks with greater speed and efficiency, whilst enabling compliant customers to be processed faster...

Consumer Prices Index and Retail Prices Index: Updating Weights

The Consumer Prices Index (CPI) and the Retail Prices Index (RPI) measure the changes from month to month in the cost of a representative 'basket' of goods and services bought by consumers within...

Green Deal cashback omnibus

Omnibus survey of consumers to test response to cashback options