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Customer Service Quarterly KPI Underlying Data Q3 2015-16

This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised...

Customer Service Quarterly KPI Underlying Data Q3 2014-15

This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised...

Customer Service Quarterly KPI Underlying Data Q1 2014-15

This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Commitee.

Customer Service Quarterly KPI Underlying Data Q1 2015-16

This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised...

Out of work families with children

Out of work families with children who receive the same level of support as provided by CTC, but where it is paid as child allowances in Income Support or income-based Jobseeker/s Allowance...

NI 182 - Satisfaction of business with local authority regulatory services

The percentage of satisfied customers with regulatory services. The term regulatory services corresponds to local authority core functions of trading standards, environmental health and licensing:

Centenarian Log

Database that monitors and controls the process of issuing congratulatory messages by Buckingham Palace or the Secretary of State to customers when they reach their 100th, 105th and consecutive...

CANDIBFG

The Customs and immigration CI application holds details of goods imported to and exported from Germany in accordance with BFGs obligations under the NATO SOFA and SA

Income transaction data

The activities of HSE include chargeable services. HSE charges fees and charges for services provided on a full-cost basis to external customers. Within its financial system, HSE holds...

Out of work lone parents with children

Out of work Lone Parent Families with children who receive the same level of support as provided by CTC, but where it is paid as child allowances in Income Support or income-based Jobseeker/s...

Warm Front close out report

This report marks the final year of the Warm Front scheme after more than a decade of providing heating and insulation measures to low income and vulnerable customers across England.

Winter Fuel Enquiry Service

Winter Fuel Enquiry Service. A service to handle enquiries from customers for Winter Fuel payments. Information recorded includes Name, National Insurance Number, date of birth and benefit...

Job Preparation Premium

The Job Preparation Premium was a weekly payment made for a maximum of 26 weeks to customers who carried out some form of activity which would help them towards paid employment.

NHS Local Spending Data - NHS Trusts

The spreadsheets provide expenditure data from 2006-2010 for NHS Trusts. To contact the Department of Health Customer Service Centre about this data follow this link:...

Percentage of MPs' letters responded to within service standard

The number of letters received by UK Visas & Immigration from Members of Parliament and the number and proportion that were completed within the service standards set by the Cabinet Office....

NHS Local Spending Data - Primary Care Trusts

The spreadsheets provide expenditure data form 2006-2010, for Primary Care Trusts. To contact the Department of Health Customer Service Centre about this data follow this link:...

NHS Local Spending Data - Strategic Health Authorities

The spreadsheets provide expenditure data form 2006-2010 Strategic Health Authorities. To contact the Department of Health Customer Service Centre about this data follow this link:...

Guaranteed Income Payments

Guaranteed Income Payments is part of the Armed Forces Compensation Scheme and is made to seriously injured veterans. This data includes personal level information relating directly to customers,...

GB Gambling Industry Statistics - February 2024

Gambling Industry Statistics report on the size and shape of the customer facing gambling industry in Great Britain. This report provides an overview of Gross Gambling Yield (GGY) made by...

Number of customers in long-term residential and nursing care at the period end - (Snapshot)

Number of customers in long-term residential and nursing care at the period end - (Snapshot)