NHS Resolution

Category: NHS body

In April 2017 we brought together our three functions under the umbrella of our new name, NHS Resolution.

Our three functions

NHS Litigation Authority (NHS LA) – providing indemnity schemes for the NHS in England and resolving claims for compensation fairly.

National Clinical Assessment Services (NCAS) – resolving concerns about the performance of individual practitioners.

Family Health Services Appeal Unit (FHSAU) – ensuring the prompt and fair resolution of appeals and disputes between primary care contractors and NHS England.

Our new name

NHS Resolution – delivering fair resolution and learning from harm to improve safety.

We operate in line with values developed with our staff: professional, expert, ethical and respectful. Our primary focus for the future remains to resolve concerns fairly. However, we also have a duty to use what we know, to help to prevent the same thing happening again.

We are not a patient safety body and we cannot succeed in isolation, however we have a unique contribution to make to the patient safety system.

Our new website is http://resolution.nhs.uk

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Spend over £25,000 in the NHSLA
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