Contact Points

The Department for Environment Food and Rural Affairs (Defra) leads in the UK on implementation of the European Union Directive establishing an Infrastructure for Spatial Information in the European Community (INSPIRE).

 UK INSPIRE Project 

This work is led in Defra by the UK INSPIRE Project. The project provides standards, guidance, technology and assistance to organisations with a duty to publish data under INSPIRE. Until March 2013, the work being done under the INSPIRE Project formed part of the UK Location Programme which was responsible for implementing the UK Location Strategy. The UK Location Strategy is currently under review and the INSPIRE elements of the Strategy have been transitioned into a free-standing project.

We are managing all the detailed technical and policy guidance around INSPIRE in the data.gov.uk ,previously published by the UK Location Programme. The Location Guidance and Tools page provides a summary of the guidance.

We would ask that you review this information before you contact us as we are a small team. If you can’t find the information you need to resolve your issue please contact UK-INSPIRE-Help@defra.gsi.gov.uk

You can also follow us on Twitter @UKLocation for the latest news and announcements.

UK INSPIRE Compliance Board

The work of the UK INSPIRE Project is directed by the UK INSPIRE Compliance Board. The UK INSPIRE Compliance Board is a decision making body which supports Defra in its role as lead Department for UK INSPIRE implementation and set the approach taking account of infraction risk. Technical assurance is provided by the Architecture and Interoperability Board.  

Local Government

The Local Government Association is leading on INSPIRE implementation in Local Government and can provide advice and guidance to Local Authorities.

The best place to start is on the INSPIRE Knowledge hub community at https://knowledgehub.local.gov.uk/group/inspiredirectiveanduklocationprogramme. If you can’t find the information you need on knowledge hub you can contact the LGA INSPIRE team at inspire@local.gov.uk
 

Scotland, Wales & Northern Ireland

The devolved administrations have their own arrangements for the coordination of INSPIRE, we may pass your information to them to resolve enquiries.

You can contact the Northern Ireland INSPIRE team at http://www.gistrategyni.gov.uk/contact.htm
 

INSPIRE Complaints and Appeals

Our Guidance on INSPIRE complaints and appealsprovides information for public authorities who are providing INSPIRE data and services on data.gov.uk/data. Public authorities are required to put in place processes to handle complaints they receive about the performance of their functions under the INSPIRE Regulations 2009.

The information in this document can also be used by users wishing to complain about the performance of a public authority. It will help them understand what they can complain about and how to make a complaint.

The Information Commissioner has also produced guidance and advice on INSPIRE complaints which can be found here

 What we do with information you supply to us

Your information will be stored and processed in accordance with the Data Protection Act 1998. This Act gives you, as an individual, the right to know what data we hold on you, how we use it, with whom we share it and for it to be accurate. The data controller is Defra, Nobel House, 17 Smith Square, London, SW1P 3JR.

We may pass your information to the following organisations to help resolve enquiries:
 

Ordnance Survey

Registration, Support and problems relating to the UK Location Metadata Editor and reference software stack

Local Government Association

Local government INSPIRE enquiries

Scottish Government

INSPIRE enquiries from Scottish bodies

Welsh Government

INSPIRE enquiries from Welsh bodies

Land and Property Service Northern Ireland

INSPIRE enquiries from Northern Irish bodies

Cabinet Office

Registration, Support and other issues with data.gov.uk

The Information Commissioner’s Office

Information rights

Information you provide may be used by Defra for the purposes of service standard monitoring. We may use the information you provide to follow up with you to check if the way in which we handled your enquiry/complaint was appropriate.

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UK Location Infrastructure

The UK Location infrastructure enables you to find, share and reuse, location data, including data published under the INSPIRE Directive.

See UK Location/INSPIRE Guidance now

To find out who to contact if you need to need advice or support please see the location contacts page.