Data on written complaints in the NHS

Published by:
NHS Digital
Last updated:
06 December 2017
Topic:
Health
Licence:
Open Government Licence

Summary

The NHS complaints procedure is the statutorily based mechanism for dealing with complaints about NHS care and treatment and all NHS organisations in England are required to operate the procedure. The annual collection is a count of written complaints made by (or on behalf of) patients, received between 1 April and 31 March each year.

From 2015/16, the data is published quarterly. The quarterly data remain provisional and experimental and therefore subject to change.

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Link to the data Format File added Data preview
Data on written complaints ZIP 06 December 2017 Not available
Data on written complaints ZIP 22 September 2017 Not available
Data on written complaints ZIP 31 July 2017 Not available
Data on written complaints ZIP 10 March 2017 Not available
Data on written complaints ZIP 10 March 2017 Not available

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