Complaints - received 2016-17

Published by:
London Borough of Barnet
Last updated:
24 November 2018
Topic:
Not added
Licence:
Open Government Licence

Summary

Data with regard to all complaints received by the council in the 2016/17 financial year.

A complaint is any expression of dissatisfaction of our services. Individuals may consider that:

  • They have not been treated with courtesy and fairness
  • They are unhappy about the standard of service they have received
  • We have failed to provide a service to which they are entitled
  • They are unhappy about the action taken by the council

Statutory and Corporate complaints regarding Adult Social Care are reported separately and included here on a separate dataset.

More information about complaints and the council's complaints process can be found on our website

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Data links

Link to the data Format File added Data preview
Adults & Communities: Corporate and Statutory Complaints - 2016/17 CSV 24 November 2018 Preview
Corporate Complaints - 2016-17 CSV 24 November 2018 Preview

Contact

Enquiries

LBB Transparency and Open Data Open.Data@barnet.gov.uk

Freedom of Information (FOI) requests

http://www.whatdotheyknow.com/body/barnet_borough_council