Back to dataset

YCC % Calls Answered - TOTALPerformance Indicator : YCC118

You're previewing the first 4 rows of this file.

KpiId	KpiName	Value	DataType	Period	StartDate	EndDate	CollectionFrequency
YCC118	YCC % Calls Answered - TOTAL	64.60 %	Percentage	2013/2014_Q1	2013-04-01	2013-06-30	Weekly
YCC118	YCC % Calls Answered - TOTAL	76.40 %	Percentage	2013/2014	2013-04-01	2014-03-31	Weekly
YCC118	YCC % Calls Answered - TOTAL	71.50 %	Percentage	2013/2014_Q2	2013-07-01	2013-09-30	Weekly
YCC118	YCC % Calls Answered - TOTAL	82.50 %	Percentage	2013/2014_Q3	2013-10-01	2013-12-31	Weekly