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Correspondence casework

All external correspondence and internal briefing requests are recorded and performance in responding is monitored.

Correspondence Tracking System

System for recording correspondence

Correspondence Case Record – Ministerial

Correspondence received from Members of Parliament that require a response in the Chair’s or Chief Executive’s name. Also includes correspondence from Members of Parliament to Dept. of Health (DH)...

Correspondence Recording System (CRS)

Correspondence Recording System - Summary details of who has contacted the Agency (name, address, organisation) and brief overview of issues.

Correspondence Case Record – Branch

Correspondence received from FSA stakeholders that require a response in either the Chair’s or the Chief Executive’s name.

East Asia Office Customer Correspondence

Customer correspondence

College Notice to Improve Correspondence

College Notice to Improve Correspondence

Correspondence Case Record – Treat Official

Correspondence received from members of the public which will be answered by locally by the relevant FSA business area.

MoJ Ministerial correspondence tracker

Database for tracking and monitoring ministerial correspondence logged under name and addressee of author, campaign, subject heading (e.g. criminal justice system, devolution, family justice, fees...

Respond Correspondence

Record of customer contact with Customer Enquiry Unit and other DSA branches excluding Chief Executive's Office.

Transport Statistics Greater Manchester Public Transport Section

This report presents results of HFAS’s (Transport for Greater Manchester Highways Forecasting and Analytical Services formerly known as GMTU) public transport monitoring. It includes trends in...

Transport Trends

Provides summary figures on road vehicles, traffic, accidents, toll bridges, bus and rail passengers, road and rail freight, air and water transport, personal travel and comparisons with...

Complaints and MP/MLA Correspondence received by Land & Property Services 2022-2023

Complaints and MP/MLA Correspondence received by Land & Property Services 2022-2023

Complaints and MP/MLA Correspondence received by Land & Property Services 2023-2024

Complaints and MP/MLA Correspondence received by Land & Property Services 2023-2024

Welfare in Transport

Welfare in Transport contains three datasets - Journey Logs, Type 1 Transporter applications and Type 2 Transporter applications.

Food Transport Indicators

The Food Transport Indicators give details of UK urban food transport, HGV transport of food for UK consumption, air freight of food and total CO2 emissions from food transport based on information...

Complaints and MP/MLA Correspondence received by Land & Property Services 2016-2021

Number of Complaints and MP/MLA Correspondence received by Land & Property Services 2016-2021

Complaints and MP/MLA Correspondence received by Land & Property Services 2016-2021

Number of Complaints and MP/MLA Correspondence received by Land & Property Services 2016-2021

OSNI Open Data - 50K Transport - Transport Points

OSNI Open Data 50k Transport Points. The transport layer contains all motorways, A, B, C class and minor roads in Northern Ireland. OSNI 1:50,000 transport layer is a vector dataset providing...

OSNI Open Data - 50K Transport - Transport lines

OSNI Open Data 50k Transport Lines. The transport layer contains all motorways, A, B, C class and minor roads in Northern Ireland. OSNI 1:50,000 transport layer is a vector dataset providing...