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Email service

Email service

NICS Email Traffic

Monthly summary of emails sent and received by NICS network

Email license application database

email addresses of traders

Customer Contact

Information on customer contacts with the Council, including telephone, email, face-to-face and online contacts.

Customer Contacts Database

Contains customer contact details, vessel details and emails. Data collection ceased.

Email Refund Certificate Applications database

Holds email addresses of traders

Shared Services E-Mail System

SSC E-Mail System containing contact details of staff.

Marine Accident Investigation Branch (MAIB) e-mail

MAIB Inspectors have access to an e-mail system that is separate from, but which complements their ETHOS accounts. This allows them to access their e-mail in the field, and has fewer restrictions...

Customer Service Quarterly KPI Underlying Data 2018-19

This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised...

Customer Service Quarterly KPI Underlying Data 2019-20

This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised...

UK Visas & Immigration Customer Service Standards

This record contains data on the performance against service standards in relation to: performance against service standards in relation to replies to MP letters; outstanding out of service...

Customers

GBCC - Customers of GBCC

Customer Service Quarterly KPI Underlying Data Q2 2016-17

This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised...

Customer Service Quarterly KPI Underlying Data Q2 2017-18

This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised...

Customer Service Quarterly KPI Underlying Data Q3 2015-16

This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised...

Customer Service Quarterly KPI Underlying Data Q4 2017-18

This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised...

Customer Service Quarterly KPI Underlying Data Q4 2015-16

This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised...

Customer Service Quarterly KPI Underlying Data Q3 2017-18

This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised...

Customer Service Quarterly KPI Underlying Data Q1 2016-17

This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised...

Customer Service Quarterly KPI Underlying Data Q2 2014-15

This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised...