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YCC % Calls Answered - TOTAL

YCC % Calls Answered - TOTAL *This indicator has been discontinued

YCC & Benefits % Calls Answered - TOTAL

YCC & Benefits % Calls Answered - TOTAL

YCC Average Speed of answer - Operators

YCC Average Speed of answer - Operators

Benefits % calls answered in 20 seconds - TOTAL

Benefits % calls answered in 20 seconds - TOTAL

YCC % Calls answered in 20 seconds - TOTAL

YCC % Calls answered in 20 seconds - TOTAL *This indicator has been discontinued

% of external calls answered within 20 seconds - CYC

% of external calls answered within 20 seconds - CYC. This quarterly figure shows the council's speed of reaction by calculating the percentage of number of calls answered within 20 seconds out of...

YCC & Benefits % Calls answered in 20 seconds - TOTAL

YCC & Benefits % Calls answered in 20 seconds - TOTAL

Food and You - Wave Five

Research from wave five of the biennial Food and You consumer survey.

Number of external calls answered within 20 seconds - CYC

Number of external calls answered within 20 seconds - CYC *This indicator has been discontinued.

Food and You biennial consumer survey (2010, 2012, 2014)

The Food and You survey provides information about reported behaviours, attitudes and knowledge relating to food issues. It provides data on people’s reported food purchasing, storage, preparation,...

Pay As You Earn (PAYE)

Administrative dataset on PAYE submissions.

Credit, debt and financial difficulty in Britain, 2011: report from YouGov DebtTrack survey data

Underlying data from annex B for the report that uses data from the YouGov DebtTrack surveys to update trend information about credit use and the extent of consumer indebtedness in Britain. The...

Open Geography Portal Frequently Asked Questions (April 2017)

We have produced an updated list of frequently asked questions along with their answers, to help you get the most from the portal. (File Size - 344 KB)

London Happiness Scores, Borough

TAKING PART SURVEY This data shows satisfaction with life in general across a number of groups. The exact question posed to repondents was: 'Taking all things together, how happy would you say you...

Employee share schemes data (ESS): Company Share Option Plan (CSOP), Enterprise Management Incentives (EMI), Save As You Earn (SAYE) and Share Incentive Plan (SIP)

Data from companies on grants & exercises of shares. Updated: annually. Data coverage: Years up to and including 2011/12

Open Geography portal Frequently Asked Questions (February 2024)

We have produced an updated list of frequently asked questions along with their answers, to help you get the most from the portal. (File Size - 1 MB)

Subjective wellbeing, 'Worthwhile', average rating

Average (mean) rating for 'Worthwhile' in the First ONS Annual Experimental Subjective Wellbeing survey. The Office for National Statistics has included the four subjective well-being questions...

Subjective wellbeing, 'Worthwhile', standard deviation

Standard deviation of responses for 'Worthwhile' in the First ONS Annual Experimental Subjective Wellbeing survey. The Office for National Statistics has included the four subjective well-being...

Subjective wellbeing, 'Worthwhile', percentage of responses in range 0-6

Percentage of responses in range 0-6 out of 10 (corresponding to 'low wellbeing') for 'Worthwhile' in the First ONS Annual Experimental Subjective Wellbeing survey. The Office for National...

Subjective wellbeing, 'Happy Yesterday', average rating

Average (mean) rating for 'Happy Yesterday' in the First ONS Annual Experimental Subjective Wellbeing survey. The Office for National Statistics has included the four subjective well-being...