Provision of Visa Services

Created on16/05/2014
Reference number2013/S 208-360982
Deadline date23/07/2023
Estimated length of contract108 Months
Estimated value£621,000,000 - £621,000,000
Name of the buying organisation The Home Office (UK Visas & Immigration - International) (see other contracts from this organisation)

Description of the contract

The Home Office (UK Visas and Immigration – International) sought commercial partners to provide a range of services related to the provision and management of visa application and associated services globally. The scope of the contract will enable the provision of visa application services globally. The Home Office as the Contracting Authority has awarded contracts for 5 years with options to extend for 2 + 2 years. The Contract which is for the Application Process performed in Visa Application Centres commenced from 1 April 2014. The contract is divided into 8 lots; Lot Title Awarded to Region 1 – Africa: Teleperformance Limited Region 2 - Americas and Asia Pacific: VF Worldwide Holdings Limited Region 3 - China and Taiwan: VF Worldwide Holdings Limited Region 4 – Euromed: Teleperformance Limited Region 5 - Gulf and Pakistan: VF Worldwide Holdings Limited Region 6 - South Asia: VF Worldwide Holdings Limited Region 7 – Canada: VF Worldwide Holdings Limited Region 8 – Australia: VF Worldwide Holdings Limited Tenders were submitted for one or more lots. The Services requirements are: • Application and biometric services; • Biometric enrolment; • Document registration; • Interview booking and facilities and • Courier services packages.


Contract Schedules 2
(Contract Schedules 2)
Contract Schedules 1
(Contract Schedules 1)

Additional information

Additional NotesN/A
Is it a framework agreement?No
Awarded on26/09/2013
Awarded value£621,000,000

Awarded suppliers

VF Worldwide Holdings Limited (see other contracts awarded to this supplier) 5th Floor Portland House, London, United Kingdom, SW1E 5BH
Teleperformance Limited (see other contracts awarded to this supplier) Spectrum House , Bond Street, Bristol, United Kingdom, BS1 3LG

Who to contact


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