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Consumer Concerns: Experience of nuisance calls

Data collected from a face-to-face survey of UK consumers about their concerns, issues or problems in the communications market, specifically with regard to nuisance calls. We are considering...

Handwashing consumer tracker

This dataset includes all the data collected by the Handwashing consumer tracker survey, collected quarterly via Ipsos MORI’s i:omnibus. The survey is based on adults (aged 16-75) living in...

Consumer Insights tracking survey

This survey monitors consumer behaviors and attitudes in relation to food availability, affordability and confidence in the food industry and its regulators. This survey was established in November...

Alternative Proteins Consumer Survey

An online survey to understand consumer awareness and perceptions of alternative, or novel, sources of protein. The survey was conducted with 1,930 adults aged 16-75 living in England, Wales and...

AMR consumer research survey

A quantitative research study, utilising a representative UK sample to understand awareness of, and attitudes towards, antimicrobial resistance (AMR). This dataset includes sample demographics and...

Passenger experience

Complaints rail passengers make about their train journey Source agency: Office of rail and road Designation: National Statistics Language: English Alternative title: Rail complaints

Customer Experience Survey

A survey of HMRC's customers experience. Updated: quarterly.

Consumer Insights Tracker - July 2023 - present

The Consumer Insights Tracker is an online monthly tracking survey commissioned by the Food Standards Agency (FSA) and administered by YouGov. It monitors the behaviour and attitudes of adult...

Consumer protection study 2022

This study aimed to understand consumers’ experiences with purchasing items and services, the type and impact of problems they faced in doing so, and how they managed to resolve these...

HMRC Customer Experience Scores

Data on HMRC's Customer Experience Scores, measuring the customer experience that the tax system is simple and even-handed. See the "full description" link below to go to the page on the HMRC...

Food and You biennial consumer survey (2010, 2012, 2014)

The Food and You survey provides information about reported behaviours, attitudes and knowledge relating to food issues. It provides data on people’s reported food purchasing, storage, preparation,...

Air Passenger Experience

Results from the module of the CAA air passenger survey giving their experiences. Source agency: Transport Designation: Official Statistics not designated as National Statistics Language:...

Spend over £25,000 in the Consumer Council for Water

A monthly-updated list of all financial transactions spending over £25,000 made by the Consumer Council for Water, as part of the Government's commitment to transparency in expenditure. Data...

Forest Research Experiment Sites England 2016

This dataset records Forest Research Experiment sites on the National Forest Estate and private land. Objective is to avoid accidental damage to Forest Research experiments and sample plots...

Consumer Trends

Contains details of Household Final Consumption Expenditure (HHFCE) for the UK. The main tables include all expenditure on goods and services by members of UK households. Source agency: Office...

Patient Experience Overall Measure

Consolidates results from surveys in the National Patient Survey Programme to give overall experience scores (out of 100) for the NHS against 5 broad headings. Source agency: Health Designation:...

Patient Experience PSA Scores

Patient experience. Source agency: Health Designation: National Statistics Language: English Alternative title: Patient Experience PSA Scores

Public experiences of and attitudes to air travel

Public experiences of and attitudes towards air travel, based on a module of questions included in the Office for National Statistics Opinions (Omnibus) Survey Source agency:...

Parental experience of services for disabled children

Findings from a national sample survey of parents of disabled children. The primary purpose of the survey is to measure parental experience of services for disabled children, and provides the...

Air passenger experience of security screening

Results from the module of the CAA air passenger survey giving their experiences. Source agency: Transport Designation: Official Statistics not designated as National Statistics Language:...