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Local authority tenant satisfaction in 2008: Results from local authority STATUS surveys

This paper gives results from STATUS surveys including local authority tenants’ satisfaction with landlord services (National Indicator 160). Source agency: Communities and Local...

Customer satisfaction that the quality of streets/public places is improving (%)

Customer satisfaction that the quality of streets/public places is improving (%) *This indicator is discontinued

Her Majesty's Courts Service Court User Survey

The user survey measures the satisfaction of court users, both public and professional, across England and Wales. The report is accompanied by an annex containing tables of overall satisfaction by...

National Rail Passenger Survey

We consult more than 50,000 passengers a year to produce the National Rail Passenger Survey (NRPS) - a network-wide picture of passengers' satisfaction with rail travel. Passenger opinions of train...

Place Survey Results 2008

The 2008 Place Survey provides information on people's perceptions of their local area and the local services they receive. A first set of results from the survey were released by the Department in...

Overall satisfaction of people who use services with their care and support

Overall satisfaction of people who use services with their care and support

Customer satisfaction on how we work to improve green spaces (%)

Customer satisfaction on how we work to improve green spaces (%) *This indicator is discontinued

FE Choices

This release contains 4 performance indicators: learner satisfaction, employer satisfaction, learner destinations, and success rates. The four indicators will be updated at different times during...

Economic and social benefits of further education and skills: learning for those not in employment

Further eduction learners not in employment, their reasons for doing the course, their satisfaction with the course and what impact it had on economic and social outcomes.

Flood Map for Planning and Long Term Flood Risk Information services - Performance Dashboard KPIs

FMfP / LTFRI Mandatory KPI Reporting: - cost per transaction - user satisfaction - completion rate - digital take-up

Evaluation of apprenticeships survey 2012: learners

Survey of 5000 apprentices, or learners, undertaken in late 2011 looking at satisfaction, impact,and additionality. Relates to BIS research paper no. 76 on learners/apprentices.

Evaluation of apprenticeships survey 2012: employers

Survey of 4075 employers of apprentices, undertaken in late 2011 looking at satisfaction, impact,and training. Relates to BIS research paper no. 77 on employers of apprentices.

Visitor survey data

Statistical information from surveys of visitor reactions and satisfaction.

FE Choices learner satisfaction survey 2014 to 2015

The Learner Satisfaction survey captures learners’ experiences of their college or training organisation. The survey captures learners’ experiences of their college or training organisation...

Quarterly bus statistics

Statistics presenting the latest quarterly data on passenger satisfaction, bus reliability and bus patronage in Great Britain. Source agency: Transport Designation: National Statistics Language:...

Quarterly Bus Statistics, Great Britain

Bulletin presenting the latest quarterly data on passenger satisfaction, bus reliability and bus patronage in Great Britain. Source agency: Transport Designation: National Statistics Language:...

Bus and Light Rail Statistics, Great Britain

Bulletin presenting the latest quarterly data on passenger satisfaction, bus reliability and bus and light rail patronage in Great Britain. Source agency: Transport Designation: National...

AccessNI Customer Survey

Covers satisfaction levels with AccessNI's customer service, including Communication, the Customer Service Helpline and the website. Source agency: Finance and Personnel (Northern...

Department of Finance and Personnel (Northern Ireland) Customer Survey

Covers satisfaction levels with the Department's customer service both overall and relating to specific themes, such as Communication. Source agency: Finance and Personnel (Northern...

DIO Operations Accommodation Customer Satisfaction Key Performance Indicators

These Key Performance Indicators (KPI) were developed after consultation with UK Service Family Accommodation key stakeholders, including representatives of Service families. The KPIs provide...