Street level public service performance
Posted by Mike Durke on 11/08/2011 1 comment
App to share Street-level data summary based on a small number of key performance indicators at LSOA level.
Interactive map to show official statistics next to community stories and positive forward thinking ideas aimed to solve long-standing sociology-economic problems
Focus on hot topics hot spots, public service buy-in/ community ownership, agree what needs to be done, how progress will be monitored and the review process
Strong links with pointing at the success of the agreed intervention e.g Results Accountability. Quite literally, what will success look like?
Comments (1)
New localism?
I'm not sure that this government believes in the concept of centrally set key performance indicators. I suspect that it believes that it is up to the local people to tell local councils what indicators, if any, they want to see used for their area. That would completely mess up any idea of comparing performance between different areas, but - hey, that's the new localism for you. If the evidence base is degraded enough, it means that politicians can claim whatever they like without fear of contradiction by actual facts, In every government there are politicians who believe in basing poilcy on analysis and those who believe in basing it on the fath they have in their own beliefs; I would not like to see anything which strengthens the latter at the expense of the former.
I actually agree that the last government imposed too many indicators and targets upon the public sector, but it seems sensible to me that if a local authority (or whatever) is collecting information on an issue it should be obliged to do so in a way which maximises comparability across both space and time, rather than (as the new localism might imply) being able to do it in a quite different way to their neighbours, perhaps chopping and changing every year in order to show themselves in a good light.