Public Sector Telephone Contact Centre Performance Data

Published by Cabinet Office.   Licensed under [Open Government Licence] Open Government Licence.
Openness rating:
Reason: Content of file appeared to be format "XLS" which receives openness score: 2.
★★★★★  Linked data - data URIs and linked to other data (e.g. RDF)
★★★★☆  Linkable data - served at URIs (e.g. RDF)
★★★☆☆  Structured data in open format (e.g. CSV)
★★☆☆☆  Structured data but proprietry format (e.g. Excel)
★☆☆☆☆  Unstructured data (e.g. PDF)
Score updated: 19/10/2014

Performance and cost data for publicly funded telephone call centres reporting through the Performance Management Framework (PMF) 2008 to 2010.

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Additional Information

Added to 12/11/2010
Theme Government
Secondary Theme(s) Geography
Geographic coverage United Kingdom (England, Scotland, Wales, Northern Ireland)
Update frequency never
Temporal granularity 3 months
Mandate No value
Temporal coverage No value
Date added computed No value
Date updated computed No value
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