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Departmental telephone list

Departmental telephone list

Synthesis telephone system

Synthesis is used by the regulator to manage outbound telephone call campaigns. The system will contain names and contact details of individuals and organisations that are part of each outbound...

Telephone recordings

Telephone recording of Applications from Candidates for a theory test

Children and Family Court Advisory and Support Service Legal Help Line

Data on numbers of telephone calls and nature of query on the telephone duty line

Structure Point

Feature which has a point geometry and represents a freestanding manmade construction that is not a building and is less than 4m square but is considered to be of sufficient interest to be...

Public Sector Telephone Contact Centre Performance Data

Performance and cost data for publicly funded telephone call centres reporting through the Performance Management Framework (PMF) 2008 to 2010.

National Archives - Calls to the Contact Centre

The Contact Centre is the First Point of Contact (FPoC) for all general enquiries, for the public and members of staff by telephone. It provides information on records and services alike, and...

National Archives - Calls to the Contact Centre 2019-20

The Contact Centre is the First Point of Contact (FPoC) for all general enquiries, for the public and members of staff by telephone. It provides information on records and services alike, and...

Next step customer satisfaction and progression surveys

Satisfaction and progression survey data for customers of Next Step collected one month (satisfaction) and six months (progression) after the adviser session (September 2011 - March 2012). Survey...

Address and telephone numbers of staff

Private contact details of staff

Staff contact telephone numbers

UK Statistics Authority

Findings from the quarterly telephone survey (Year to March 2023)

Statistics on participation and problem gambling year to March 2023

Findings from the quarterly telephone survey (Year to June 2022)

Statistics on participation and problem gambling year to June 2022.

Findings from the quarterly telephone survey (Year to Sept 2022)

Statistics on participation and problem gambling year to September 2022.

National Careers Service satisfaction and progression survey

Data from a report that presents findings of a survey of National Careers Service (NCS) users. The research looked at customer satisfaction with the service and their progression after their...

101 Call Handling

Data includes the number of 101 calls taken by each police force area, plus the response times, abandonment rates and explanation for these.

Call-off contract PH001/2013 ranked suppliers

Data set of ranked suppliers by lot for Plant Health framework contract 001/2103.

Call Quality System

The Call Quality System contains details of all phone calls that are made to and from the regulator's customer support teams. This information will include personal data about the call (e.g. phone...

% of external calls answered within 20 seconds - CYC

% of external calls answered within 20 seconds - CYC. This quarterly figure shows the council's speed of reaction by calculating the percentage of number of calls answered within 20 seconds out...

Online payments

This dataset shows the actual number and value of payments received by Leeds City Council through online means and telephone calls. Heading meanings ---------------- * Internet: electronic...