Search results

Filter by

Remove filters

699 results found

GRAFFITI - Number of offensive issues reported

GRAFFITI - Number of offensive issues reported

GRAFFITI - Number of non-offensive issues reported

GRAFFITI - Number of non-offensive issues reported

GRAFFITI - Number of offensive issues dealt with by CYC

GRAFFITI - Number of offensive issues dealt with by CYC

GRAFFITI - Number of non-offensive issues dealt with by CYC

GRAFFITI - Number of non-offensive issues dealt with by CYC

GRAFFITI - Average time taken to resolve offensive issues (Working days) - (YTD)

GRAFFITI - Average time taken to resolve offensive issues (Working days) - (YTD)

GRAFFITI - Average time taken to resolve non-offensive issues (Working days) - (YTD)

GRAFFITI - Average time taken to resolve non-offensive issues (Working days) - (YTD)

GRAFFITI - Number of offensive issues dealt with that breached SLA target time (SLA set in 2016)

GRAFFITI - Number of offensive issues dealt with that breached SLA target time (SLA set in 2016)

GRAFFITI - Number of non-offensive issues dealt with that breached SLA target time (SLA set in 2016)

GRAFFITI - Number of non-offensive issues dealt with that breached SLA target time (SLA set in 2016)

Call Quality System

The Call Quality System contains details of all phone calls that are made to and from the regulator's customer support teams. This information will include personal data about the call (e.g. phone...

No cold-calling zones

No cold-calling zones within the Bristol boundary.No cold-calling zones aim to deter uninvited doorstep traders from calling at houses within the zone.

Call Recording System

Audio recording of customer calls made to the contact centre related to DSA services.

101 Call Handling

Data includes the number of 101 calls taken by each police force area, plus the response times, abandonment rates and explanation for these.

No Cold Calling Zones

A no cold calling zone is a designated area where the resident community declare they no longer wish to accept traders calling at their home without an appointment. The zone is designated via the...

Calls for Service - Litter

Calls for Service - Litter *This indicator is discontinued

Calls for Service - Noise

Calls for Service - Noise *This indicator has been discontinued

Calls for Service - Cleansing

Calls for Service - Cleansing *This indicator has been discontinued

YCC % Calls Answered - TOTAL

YCC % Calls Answered - TOTAL *This indicator has been discontinued

YCC & Benefits % Calls Answered - TOTAL

YCC & Benefits % Calls Answered - TOTAL

Consumer Concerns: Experience of nuisance calls

Data collected from a face-to-face survey of UK consumers about their concerns, issues or problems in the communications market, specifically with regard to nuisance calls. We are considering...

YCC Number of calls offered - Parking

YCC Number of calls offered - Parking