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Call Quality System

The Call Quality System contains details of all phone calls that are made to and from the regulator's customer support teams. This information will include personal data about the call (e.g. phone...

No cold-calling zones

No cold-calling zones within the Bristol boundary.No cold-calling zones aim to deter uninvited doorstep traders from calling at houses within the zone.

International Compendium

Comparison of UK and international statistics using data from ONS and international organisations such as OECD and Eurostat. Source agency: Office for National Statistics Designation: Supporting...

Call Recording System

Audio recording of customer calls made to the contact centre related to DSA services.

101 Call Handling

Data includes the number of 101 calls taken by each police force area, plus the response times, abandonment rates and explanation for these.

No Cold Calling Zones

A no cold calling zone is a designated area where the resident community declare they no longer wish to accept traders calling at their home without an appointment. The zone is designated via the...

International Migration

International migration statistics

Calls for Service - Litter

Calls for Service - Litter *This indicator is discontinued

Calls for Service - Noise

Calls for Service - Noise *This indicator has been discontinued

Calls for Service - Cleansing

Calls for Service - Cleansing *This indicator has been discontinued

YCC % Calls Answered - TOTAL

YCC % Calls Answered - TOTAL *This indicator has been discontinued

Internal and international migration projections 2005-2029

The projected number of internal migrants and international and cross border migrants moving into and out of the area between 2005 and 2029 Source: Office for National Statistics (ONS) Publisher:...

YCC & Benefits % Calls Answered - TOTAL

YCC & Benefits % Calls Answered - TOTAL

Ramsar Sites - Wetlands of International Importance

The Convention on Wetlands, called the Ramsar Convention, is an intergovernmental treaty that provides the framework for national action and international cooperation for the conservation and wise...

Ramsar Sites - Wetlands of International Importance

The Convention on Wetlands, called the Ramsar Convention, is an intergovernmental treaty that provides the framework for national action and international cooperation for the conservation and wise...

International Migration

The MN Series present statistics on flows of international migrants to and from the UK and England and Wales. Source agency: Office for National Statistics Designation: National...

Consumer Concerns: Experience of nuisance calls

Data collected from a face-to-face survey of UK consumers about their concerns, issues or problems in the communications market, specifically with regard to nuisance calls. We are considering...

Internal Audit Plan

List of internal audits planned by year.

Internal audit files

Internal audit files (paper and electronic) supporting audit reports.

Completed Internal Audits

List of completed internal audits on the annual audit plan.