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Post Accuracy

• Availability: Not released
• Published by: HM Revenue and Customs
• Last updated: 10 February 2016

Accuracy measures for HMRC post. Updated: monthly.

IT Unavailability

• Availability: Not released
• Published by: HM Revenue and Customs
• Last updated: 10 February 2016

The time that information systems are unavailable. Updated: monthly.

Complaints

• Availability: Not released
• Published by: HM Revenue and Customs
• Last updated: 10 February 2016

Formal complaints made to HMRC. Updated: monthly.

Bankers' Automated Clearing Services (BACS) Payroll Journals

• Availability: Not released
• Published by: HM Revenue and Customs
• Last updated: 10 February 2016

Monthly HR journal payments. Updated: monthly.

Customer Experience Survey

• Availability: Not released
• Published by: HM Revenue and Customs
• Last updated: 10 February 2016

A survey of HMRC's customers experience. Updated: quarterly.

Estates Payments applications for Payment

• Availability: Not released
• Published by: HM Revenue and Customs
• Last updated: 19 December 2013

Invoices for Estates related work. Updated: daily.

Large Business Strategy (LBS) Core System - Risk management system

• Availability: Not released
• Published by: HM Revenue and Customs
• Last updated: 12 December 2013

LBS risk management system. Updated: monthly.

Tax Compliance Checks

• Availability: Not released
• Published by: HM Revenue and Customs
• Last updated: 30 August 2013

Verification that suppliers are tax compliant. Updated: annually.

Reputation reports

• Availability: Not released
• Published by: HM Revenue and Customs
• Last updated: 30 August 2013

Reports on HMRC reputation. Updated: half yearly.

Post Accuracy

• Availability: Not released
• Published by: HM Revenue and Customs
• Last updated: 30 August 2013

Accuracy measures for HMRC post. Updated: monthly.

IT Unavailability

• Availability: Not released
• Published by: HM Revenue and Customs
• Last updated: 30 August 2013

The time that information systems are unavailable. Updated: monthly.

HMRC Risk and Intelligence Service / Local Compliance National Delivery Schedule

• Availability: Not released
• Published by: HM Revenue and Customs
• Last updated: 30 August 2013

No. of cases required compared to the no. issued. Updated: monthly.

Transfer Pricing Management Information System

• Availability: Not released
• Published by: HM Revenue and Customs
• Last updated: 10 February 2016

Information on HMRC's transfer pricing cases. Updated: Daily

Post Inventory

• Availability: Not released
• Published by: HM Revenue and Customs
• Last updated: 10 February 2016

The amount of work on hand for defined items. Updated: monthly.

Invoices Prompt Payments

• Availability: Not released
• Published by: HM Revenue and Customs
• Last updated: 10 February 2016

The proportion of invoices paid to agreed timescales. Updated: monthly.

Intangibles Survey

• Availability: Not released
• Published by: HM Revenue and Customs
• Last updated: 10 February 2016

The data collected is used in policy analysis. Updated: Annually

Insurance Checks

• Availability: Not released
• Published by: HM Revenue and Customs
• Last updated: 10 February 2016

Verification that suppliers have the appropriate insurance. Updated: annually.

Gambling Accounting Centre data (GAC)

• Availability: Not released
• Published by: HM Revenue and Customs
• Last updated: 10 February 2016

Betting, gaming and lottery duties returns. Updated: regularly.

Businesses Admin Burden

• Availability: Not released
• Published by: HM Revenue and Customs
• Last updated: 10 February 2016

The cost to business of complying with HMRC requirements. Updated: monthly.

Budget and Actuals figures

• Availability: Not released
• Published by: HM Revenue and Customs
• Last updated: 10 February 2016

HMRC expenditure versus the budgeted expenditure. Updated: monthly.