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Customer relationship management

Personal information captured within the CRM system, relating to people contacting the Public Enquiries Team.

UK Regional Trade in Goods estimates

To meet the needs of devolution, HM Revenue & Customs now provide statistics of international trade in goods for England and its regions, Scotland, Wales and Northern Ireland. Source agency:...

Data Losses

The number of incidents and customers affected by losses of data. Updated: monthly.

Data Losses

The number of incidents and customers affected by losses of data. Updated: monthly.

Stamp duty land tax: Property prices

Estimated numbers of transactions, value of transactions and total yield attributable to residential and non residential land and property Source: HM Customs and Revenue Publisher: HM Customs and...

Personal Incomes from tax records

Income earned and tax paid by economic activity. Breakdowns provided for those employed and self-employed. Source: HM Customs and Revenue Publisher: HM Customs and Revenue Geographies: Local...

International Trade

Administrative datasets on Customs Duties, other taxes due and administer International Trade

International Trade

Administrative datasets on Customs Duties, other taxes due and administer International Trade

Overseas Pensions Systems (PIPS and Complaints Log)

Electronic system for administering payments to former employees of the Colonial Service and their dependants.

Child Tax Credit and Working Tax Credit Statistics, Provisional

Detailed view of Tax Credits customers and their entitlement at snapshot points in time in April or December; includes geographical breakdown at country, region, local authority and parliamentary...

HMRC Air Travel

A spreadsheet containing details of air travel by HM Revenue & Customs during 2011 to 2012.

Child and Working Tax Credit (CTC) and (WTC) and children in out of work household geographical analysis for Local Authorities

This data provides bi-annual analysis of the number of children and families receiving Child Tax Credit (CTC) or working Tax Credit (WTC) and whether they are in out of work households. This data...

Helpline database for Childcare Affordability Pilots (CAP09)

Information collected by the spoken for helpline taking customers' calls for the CAP09 pilots. Updated: quarterly. Data coverage: 2009/10

Helpline database for Childcare Affordability Pilots (CAP09)

Information collected by the Spoken for helpline taking customers' calls for the CAP09 pilots. Updated: quarterly. Data coverage: 2009/10

UK Overseas Trade Statistics

This publication provides details of the overseas trade in goods statistics (OTS) of the United Kingdom (UK) which are published as National Statistics by HM Revenue and Customs. The OTS are a...

How are we doing? HMRC’s performance

Report on HMRC's performance We look at a range of compliance, operational and customer service measures throughout the year to assess our performance.

Complaints Log

Log containing information on complaints the Agency receives about providers of education and training

IT Incident Log

Infrastructure incidents impacting Finance business. Now very rarely used.

Complaints log

Log of formal Complaints against the YJB

Disclosure Log

Recording details of Criminal Record Checks for Potential and Approved Driving Instructors.