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National Insurance & PAYE Service (NPS)

Annual 10% snapshot extract of individuals on the PAYE system. The data includes pay and tax deducted as reported on Form P14, Form P60 (end of year returns) or Form P45, industry of employment and...

Business Review of the Collection Service (BROCS)

Daily record of payments posted on BROCS. BROCS maintains the accounting records, issue reminders for late payment and transfer debts to Integrated Debt Management System (IDMS) for Pay As You...

National Insurance & PAYE Service (NPS)

Annual 10% snapshot extract of individuals on the PAYE system. The data includes pay and tax deducted as reported on Form P14, Form P60 (end of year returns) or Form P45, industry of employment and...

Large Business Service Hit Rate

Internal Departmental Systems on Large Business Service Hit Rates. Updated: monthly.

Customer Agreements

FCO(S) - Agreements with customers

HMRC Annual report and accounts

HMRC's annual report and accounts for the year ended 31 March 2013. HMRC deals with the tax and payments affairs of virtually every business and individual in the UK. We have collected...

Business Payment Support Service Dataset (BPSS)

Tax reference level information about Time To Pay requests from taxpayers to HMRC and the Debt Management & Banking (DMB) Directorate. Updated: weekly.

Exceptions to Cross-Government moratoria on spend in HMRC

This dataset is a list of those items of spend that have been allowed in HM Revenue & Customs (HMRC) since the announcement (24 May 2010) of five cross-government moratoria: ICT spend above...

HMRC reviews and appeals

Paper containing information and analysis about reviews of, and appeals against, HMRC’s tax decisions. Where a customer disagrees with a decision made by HM Revenue & Customs (HMRC), they...

National Archives Customer online satisfaction

Data recorded regarding online satisfaction levels for the National Archives website

National Archives - Legislation.gov.uk customer satisfaction

Details of customer satisfaction recorded for National Archives Legislation.gov.uk

National Archives Customer Feedback and Complaints

Provided information about customer feedback and complaints for the National Archives from April 2013.

Crown Prosecution Service website data

This dataset includes data about the visits to - and cost of - the CPS website, www.cps.gov.uk. There is also data about website survey respondents' experience of using the site.

NIW CUSTOMER SERVICE 2 2019 2020

NI Water Annual Information Return 2019 2020 Table 5 Key Outputs Customer Service 2 (total)

NIW CUSTOMER SERVICE 1 2019 2020

NI Water Annual Information Return 2019 2020 Table 4 Key Outputs Customer Service 1 (total)

Insurance Premium Tax Bulletin

Produced monthly by HM Revenue & Customs. Provides details of the amount of standard and higher rate tax declared each month and the value of revenue collected. Source agency: HM Revenue and...

Bankers' Automated Clearing Services (BACS) Payroll Journals

Monthly HR journal payments. Updated: monthly.

UK Regional Trade in Goods estimates

To meet the needs of devolution, HM Revenue & Customs now provide statistics of international trade in goods for England and its regions, Scotland, Wales and Northern Ireland. Source agency:...

Customer Information System

The Customer Information System contains a record for all individuals who have registered and been issued with a National Insurance number. Under the Social Security Act 1948, all individuals that...

AccessNI Customer Survey

Covers satisfaction levels with AccessNI's customer service, including Communication, the Customer Service Helpline and the website. Source agency: Finance and Personnel (Northern...